Just a quick, but exciting update to share with you. We’re increasing the number of saved searches across all Trackur plans!

Our Personal plan increases from 3 saved searches to 5.

Corporate users now have 25 saved searches–up from 15.

Our Enterprise plan now comes with a whopping 250 saved searches–previously 150.

All monthly pricing remains the same, making Trackur even better value!

Stay tuned for more exciting updates over the coming weeks.

PS. Suffice to say, our Agency plan remains at unlimited saved searches–it’s hard to increase that number!

As 2009 draws to an end, we’re excited about the growth of Trackur and our plans for 2010.

As we look forward to bringing even more valuable social media monitoring tools to the masses, we want to make sure we don’t overlook those that often have zero budget–non-profits.

As of today, we’re implementing a plan to fix that!

All paid subscribers of Trackur–no matter what plan you are on–can nominate a registered non-profit of their choice to receive a free Trackur Personal plan. It’s a small gesture, but we hope it will help non-profits to monitor their reputation, even with zero budget.

To nominate a non-profit, simply have them set up a free trial account then email support@trackur.com.

Don’t have a sponsor? Leave a comment so others can see that you’d like their nomination.

Happy New Year!

If you’re already on our Agency Plan, we just made ourselves just a little less visible to your clients. Not only have we changed the login page, but we’re offering to register a unique domain name for you–so you can have your own branded monitoring solution:

If you’re not already on our Agency plan, then we’d be delighted to get you switched over. Until the end of the year, we’re offering new Agency customers a flat rate of $297 a month, with no long-term contracts.

You can learn more and request a demo, here.

One of the things that’s been consistent about Trackur’s social media monitoring since launch, is that we track around 90%+ of online media. You know, news, blogs, tweets, images, videos, etc.

But, what about that other 10%?

Well, we think we’ve shored that up, with the new option to submit your own RSS feed to Trackur.

The new Custom Feeds option lets you upload any valid RSS feed and have Trackur keep a watchful eye on it for mention of any of the keywords you are tracking.

Here are some example uses:

• You want to monitor a message board for any mention of your brand? Simply submit its RSS feed to Trackur.
• Want to keep track of any known issues at TripAdvisor? Monitor the keyword “bedbugs” or “mold” and Trackur will alert you if someone posts a review to your profile using those words.
• Are there particular language specific sites you’d like Trackur to monitor? Upload the RSS feed, et voila!

We believe this new feature is going to make Trackur even more awesomer!

Right now, the new feature is limited to Enterprise and Agency plans, will max out at 100 custom feeds per plan, and only supports RSS (we’re working on Atom support). As we test it, we may add the option to other plans in the future and remove the cap.

Whether you use the new feature alongside your existing Trackur monitoring, or set-up Custom Feeds as some kind of RSS reader on steroids, we think this new feature gets us closer to 100% monitoring of the things that are important to you!

UPDATE: This issue has now been resolved and all alerts have been restored.

Some Trackur customers are experiencing a problem with RSS and email alerts. We are working to identify and fix the problem and hope to have this back online shortly.

We appreciate your patience and apologize for any inconvenience.

Whether you’re one of the 11,500+ that have registered a Trackur account, or one of the many that have helped spread the word about Trackur’s affordable social media monitoring plans, we want to thank you!

Actually, we want to do more than just thank you. We want to invite you to a special cocktail reception that Trackur’s hosting at PubCon this year. It’s a chance for you to learn about Trackur, network, and enjoy free drinks and snacks!

Here are the details:

Where: ENVY Lounge located at the Renaissance Hotel–next door to the convention center.

When: Wednesday November 11th from 5:30pm to 7:30pm.

What: Beer, wine and snacks.

Who: All PubCon attendees.

Why: Because you are awesome!

Make a note in your calendar, share it on Twitter, and please join us on the 11th!

Trackur already offers a quick filter for removing a domain source from your dashboard. Now we’ve just beefed that up with new options for excluding domain names.

You can still use the “Exclude Domains” filter for the times you only need to remove one or two domain names, but you may find the new feature a little easier. Simply look for the red “x” next to any source that you wish to exclude from your Trackur results. Click that “x” and you won’t see that source in your results again!

If you make a mistake–say, you accidentally exclude “Twitter.com”–you can edit your list of excluded domain names by clicking the “Excluded Domains” link at the top right of your Trackur dashboard. Once there, you’ll see a list of all the domains you’ve excluded. You can add domains, remove, or even cut and paste your own list!

We hope you find the new option makes it a little easier to filter out duplication and spam results.

We have many more updates we’re working on, so stay tuned to this blog or our Twitter account!

We’re delighted to announce a feature that many of our Agency plan clients have requested: client logins.

If you’re on our Agency plan, you can now grant access to a single profile, without having to share your master login credentials. For example, you can now set up your client “Blue Widgets Inc” with their own username and password. That username and password will grant them access to the corresponding “Profile” and they’ll be able to log in and use Trackur. Their access will be limited to just that profile.

We think this is going to be a huge benefit to our Agency customers. Effectively, you pay a single low monthly fee for unlimited use and unlimited client profiles, then, if you so wish, you can share your plan with your clients! If you have the type of client that needs more than just the reports you send them, you can now grant them access to Trackur–safe in the knowledge that the client can’t see any of your other client’s information!

We have more exciting upgrades in the works, so please stay tuned to this blog!

Just in case you ever get stuck trying to think about what you should be monitoring on Trackur, we’ve come up with this handy-dandy list of reputations to monitor online. How many of these 30 are you monitoring?

Download the PDF here.

Our Trackur Trivia Sweepstakes was a lot of fun and we were overwhelmed by the number of entries. Hundreds of Twitter users entered to win Trackur accounts, iPods, and other great prizes.

We wish we could hand out more prizes, but we need to keep some funds so we can keep adding new features and options to Trackur. What we can do though is offer a special reward to all those that entered–our way of saying “thank you” for your support.

So, everyone that entered the #trackurtrivia sweepstakes is eligible for this special promotion. Sign-up for any paid Trackur plan and we’ll double the number of saved searches on that plan. For example, sign up for Trackur Enterprise and we’ll give you 300 saved searches, instead of 150.

The offer is good for the next two weeks. To claim your reward, simply email your Trackur username to support AT trackur.com.

Thanks again to everyone that entered. We’ll do another cool prize giveaway soon.