We’re delighted to announce the launch of Trackur Free!Now, when you sign up for a Trackur account, you’ll get one saved search for free–no strings, no charge. We’re doing this to help everyone monitor their brand/reputation, so now you don’t have an excuse! :-)Of course, if you find you need more saved searches or additional features, you can always upgrade to one of our affordable plans!

We’ve improved our email alerts. Not only do they look a lot “prettier” but Enterprise & Agency plans can now switch to just one daily email and decide which time of day to receive it!You’ll find the option under the Edit Profile dashboard.We have more exciting improvements to announce soon!

We’ve been busy recording brief video tutorials to explain each of Trackur’s features. The first group is now online and you can view them here.

We’re delighted to roll out a new and improved Excluded Domains console for our Agency plan clients.

Now you’re able to manage excluded domains–spam sites, duplicate content, etc–globally across all client profiles, while giving your clients the ability to exclude domains for just their account.

This is how it works.

From the Exclude Domains link, you’ll now see a drop down list. The Global Exclude list lets you upload a list of domain names that you’d like to exclude across every single profile in your Agency account. It looks like this:

You can then select a client Profile from the drop down and–optionally–exclude domain names for just that client profile. They’ll have their own list, which looks like this:

Here’s the cool part. Only the master Agency account will see the list of Global Exclude domains–so you can filter out results without your clients knowing what’s been excluded. However, both the Agency account and the Profile will see the list of excluded domains that are unique to that Profile and either user can add or remove these domains. With this option, you give your clients the control to add their own list of excluded domains. And, of course, you can exclude a domain on the fly, by clicking the red “x” on any result.

We hope you’ll find this new feature valuable. You may also notice that Trackur is no longer mentioned inside the Agency dashboard–further allowing you to white-label your social media monitoring!

We have many more new features in the pipeline and will keep you updated as we roll them out!

Just a quick, but exciting update to share with you. We’re increasing the number of saved searches across all Trackur plans!

Our Personal plan increases from 3 saved searches to 5.

Corporate users now have 25 saved searches–up from 15.

Our Enterprise plan now comes with a whopping 250 saved searches–previously 150.

All monthly pricing remains the same, making Trackur even better value!

Stay tuned for more exciting updates over the coming weeks.

PS. Suffice to say, our Agency plan remains at unlimited saved searches–it’s hard to increase that number!

As 2009 draws to an end, we’re excited about the growth of Trackur and our plans for 2010.

As we look forward to bringing even more valuable social media monitoring tools to the masses, we want to make sure we don’t overlook those that often have zero budget–non-profits.

As of today, we’re implementing a plan to fix that!

All paid subscribers of Trackur–no matter what plan you are on–can nominate a registered non-profit of their choice to receive a free Trackur Personal plan. It’s a small gesture, but we hope it will help non-profits to monitor their reputation, even with zero budget.

To nominate a non-profit, simply have them set up a free trial account then email support@trackur.com.

Don’t have a sponsor? Leave a comment so others can see that you’d like their nomination.

Happy New Year!

If you’re already on our Agency Plan, we just made ourselves just a little less visible to your clients. Not only have we changed the login page, but we’re offering to register a unique domain name for you–so you can have your own branded monitoring solution:

If you’re not already on our Agency plan, then we’d be delighted to get you switched over. Until the end of the year, we’re offering new Agency customers a flat rate of $297 a month, with no long-term contracts.

You can learn more and request a demo, here.

One of the things that’s been consistent about Trackur’s social media monitoring since launch, is that we track around 90%+ of online media. You know, news, blogs, tweets, images, videos, etc.

But, what about that other 10%?

Well, we think we’ve shored that up, with the new option to submit your own RSS feed to Trackur.

The new Custom Feeds option lets you upload any valid RSS feed and have Trackur keep a watchful eye on it for mention of any of the keywords you are tracking.

Here are some example uses:

• You want to monitor a message board for any mention of your brand? Simply submit its RSS feed to Trackur.
• Want to keep track of any known issues at TripAdvisor? Monitor the keyword “bedbugs” or “mold” and Trackur will alert you if someone posts a review to your profile using those words.
• Are there particular language specific sites you’d like Trackur to monitor? Upload the RSS feed, et voila!

We believe this new feature is going to make Trackur even more awesomer!

Right now, the new feature is limited to Enterprise and Agency plans, will max out at 100 custom feeds per plan, and only supports RSS (we’re working on Atom support). As we test it, we may add the option to other plans in the future and remove the cap.

Whether you use the new feature alongside your existing Trackur monitoring, or set-up Custom Feeds as some kind of RSS reader on steroids, we think this new feature gets us closer to 100% monitoring of the things that are important to you!

UPDATE: This issue has now been resolved and all alerts have been restored.

Some Trackur customers are experiencing a problem with RSS and email alerts. We are working to identify and fix the problem and hope to have this back online shortly.

We appreciate your patience and apologize for any inconvenience.

Whether you’re one of the 11,500+ that have registered a Trackur account, or one of the many that have helped spread the word about Trackur’s affordable social media monitoring plans, we want to thank you!

Actually, we want to do more than just thank you. We want to invite you to a special cocktail reception that Trackur’s hosting at PubCon this year. It’s a chance for you to learn about Trackur, network, and enjoy free drinks and snacks!

Here are the details:

Where: ENVY Lounge located at the Renaissance Hotel–next door to the convention center.

When: Wednesday November 11th from 5:30pm to 7:30pm.

What: Beer, wine and snacks.

Who: All PubCon attendees.

Why: Because you are awesome!

Make a note in your calendar, share it on Twitter, and please join us on the 11th!