Update: As of 11:30am ET, we are starting to see saved searches and alerts function normally. It may take another hour or two before we cycle through all 18,000+ Trackur customers.We will continue to work with RackSpace to ensure this issue is fully resolved and prevent it from happening again.Thanks for your patience.Andy———Some users may experience a lack of updates to their dashboard and alerts. While we don’t want to pass the buck, this issue has been traced back to Rackspace (our hosting company). Our engineers spent the night working with Rackspace to resolve the issue.As soon as we have a fix in place, we will update this post.We apologize for the inconvenience.
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