If you’ve signed up for Trackur’s Enterprise level, you’ll be pleased to know we’ve just added “Profiles” to your dashboard. With the new profiles, you can now create up to ten different groups–giving you the option to segment your monitored keywords.

So, who will benefit from the new profiles?

• Marketing agencies and PR firms - now you can create profiles for each client!
• Large companies - create profiles for each of your brands or product lines.
• Bloggers & journalists - set up profiles for different industries or verticals.

As always, there’s no price increase with the new features–it’s all part of our plan to provide the most powerful, yet affordable, online reputation monitoring tool!

Everything is back to normal. If you’re still seeing any problems, please contact us.

For some reason, Trackur is slow to update for some users and the dashboard is sluggish. We’re investigating the issue and apologize if your account is affected.

The database upgrade went smoothly and Trackur is back online.

We’re working to upgrade the Trackur database. Users will not be able to access Trackur until approximately 7pm ET.

We’ve fixed the issue and Trackur is back to normal for new searches. Saved searches should refresh within the next hour.

So, what was the issue? A single process failed to update, which held-up all other Trackur processes. We’ve made a change to the database, so any process that fails in future will be severely scolded–and stopped, so that it doesn’t hold things up again.

Andy

We’re aware of an issue that is preventing some users from conducting new search requests and also sees some saved searches not updating.

We’re working quickly to resolve the matter and will advise once everything is back to normal.

Thank you for your patience.

If you have any suggestions for new features for Trackur, we’d love to hear them over at the Trackur Suggestionbox. We promise to read every one and consider those that receive the most votes.

Thanks!

We have a big announcement for Trackur users. Today, we’re adding Trackur Trends–personalized social media trending charts!

Here’s the lowdown:

We’re adding trending reports for the keywords our users are monitoring. Trackur Trends looks similar to Google Trends or Technorati’s charts, but is much more personalized to the Trackur user. Some highlights:

• Trackur Trends loads a mini-chart right on the Trackur dashboard. Now, when you view conversations about your reputation, you can instantly view the increasing or decreasing volume of the conversation.
• Trackur Trends is fully customized to a user’s saved search. Google Trends won’t show you the trends for “Bob’s Computers” because of the lack of volume. Trackur will monitor the trends of any keyword tracked. It also includes the filters you add. If you’re monitoring news for “Apple” but filtering out “Mac” and focusing on “iPhone.” you’ll see Trackur Trends for that exact query.
• Expanded Trackur Trends: Click on any Trackur Trends chart in the dashboard, and you can view a larger version. From here, you can also change the timelime from 10 days, to 20 or 30 days, 3 months, or 6 months. Because Trackur Trends is custom to the user, you need to use it for 6 months, in order to get 6 months of trending data.

What are the benefits of Trackur Trends?

• Users can monitor the changing trends for any saved search query. Are more blogs saying “Microsoft sucks” or less?
• Watch for spikes in buzz. Did you just launch a new product? Trackur Trends will show you if the launch is generating more buzz for your company.
• Watch for industry trends. Trackur can also be used to monitor trends in the industry. If more people are discussing “3G” maybe you’d better start stocking up on 3G phones to sell.
• Keyword research. Use Trackur Trends to keep an eye on the keywords you target for your SEO and PPC campaigns. Which are getting hot? Which are going cold?

Is the price going up?

Nope! In fact, since the launch, we slashed pricing of the standard service from $88 a month to just $18. Along with the Trackur Trends launch, we are modifying our “Enterprise” solution. The price will increase very slightly ($188 to $197) but the number of saved searches is jumping from 15 to 50!

As of 3:30pm ET, Trackur is back to normal.

Enjoy your weekend!