Trackur already offers a quick filter for removing a domain source from your dashboard. Now we’ve just beefed that up with new options for excluding domain names.
You can still use the “Exclude Domains” filter for the times you only need to remove one or two domain names, but you may find the new feature a [...]
We’re delighted to announce a feature that many of our Agency plan clients have requested: client logins.
If you’re on our Agency plan, you can now grant access to a single profile, without having to share your master login credentials. For example, you can now set up your client “Blue Widgets Inc” with their own username [...]
We’re constantly listening to your feedback and fine-tuning Trackur. Today, we’re excited to announce the following updates:
All Trackur plans now update every 30 minutes. This is a huge improvement for our Personal and Corporate plans–which used to update 12 hours and 6 hours respectively. Now everyone gets close to real-time results in their Trackur dashboard!
We’ve [...]
UPDATE: 1:30 ET the problem has been fixed!
We’re in the middle of rolling out some new features and in the process we’ve accidentally killed your ability to save new searches. Yeah, not one of our better days.
We’re working to restore this as soon as possible and will update this post when fixed.
Thanks for your patience!
Andy [...]
It appears as though Twitter is slowly coming back online in Trackur results.
It might still take a day or two for things to catch-up, so keep your fingers crossed that Twitter has the put the worst behind it.
As you may know, Twitter has experienced a series of hacking attacks on its service. As Twitter continues to get all of its services back online, you may find that Trackur’s dashboard is missing some expected “tweets.”
We expect this to self-correct once Twitter is fully back online. We will be watching this closely.
We’re excited to launch a new feature that we know many of you have asked for: sentiment tagging!
When you log into your Trackur dashboard today, you’ll see three colored circles next to each expanded item. These circles can be checked based on the sentiment of the discovered item. This allows you to mark any item [...]
A small but useful update to announce. You can now filter results by date–which is a great option for those compiling reports to send to their clients. Look for the new date option on the top right of your dashboard.
Please keep in mind that Trackur isn’t a search index, so you’ll only see date based [...]
So everything is now back to normal. What happened?
Well, think of Trackur and our hosting company as two partners that were getting ready to go out for dinner. One of them wasn’t quite ready, and instead of the other being patient and loving, it said “to heck with this, I’m going without you!” Not very [...]
Just letting you know that our hosting company is experiencing some errors at this time (2pm ET) and are working to restore everything.
This should only effect a small number of users, but we’ll let you know when all is fully functional.
UPDATE: 5:13pm ET – No users should still be seeing errors. We are still experiencing [...]